At KDC AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, use our services, or interact with us.
Scope
This policy applies to personal information collected through:
- Our website (www.kdcai.com.au)
- Digital platforms, online forms, and chat features
- Social media channels we operate
- Email, phone, and other direct communications
We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
1.1 Information You Provide Directly
We collect information when you:
- Fill out contact forms or request a consultation
- Subscribe to newsletters or updates
- Provide project details or business requirements
- Communicate with us via email, phone, or chat
Types of information:
- Contact Information: Name, email, phone number, business address
- Business Details: Company name, industry, AI/Cloud project requirements
- Communications: Messages, feedback, documents, and files you provide
1.2 Information We Collect Automatically
When you use our website or services, we may collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time on site, click activity
- Cookies & Tracking Data: For functionality, analytics, and personalised content
1.3 Information from Third Parties
We may receive information from:
- Social media platforms when you interact with our accounts
- Business partners, referral networks, and public databases
2. How We Use Your Information
We use personal information to:
- Provide AI, Cloud, and consulting services
- Respond to inquiries and manage client relationships
- Improve website performance and service offerings
- Send updates, marketing material (with your consent)
- Comply with legal and regulatory obligations in Australia
3. How We Share Your Information
We may share your information with:
- Service Providers: For hosting, analytics, marketing, and support
- Legal Authorities: When required by Australian law or court orders
- Business Transfers: If we merge or sell part of our business
- With Your Consent: When you agree to specific disclosures
4. International Data Transfers
As KDC AI serves clients globally, your information may be stored or processed outside Australia. We ensure appropriate safeguards are in place for international transfers.
5. Data Security
We use encryption, secure servers, and access controls to protect your information. However, no method is 100% secure.
6. Data Retention
We keep personal information only as long as needed for business, legal, or compliance purposes, after which it is securely deleted or anonymised.
7. Your Rights (Australia)
Under the Privacy Act 1988, you have the right to:
- Access and request a copy of your personal information
- Correct inaccurate or outdated details
- Request deletion of your data (subject to legal retention rules)
- Opt out of marketing communications at any time
8. Cookies & Tracking
We use cookies for functionality, analytics, and marketing. You can control cookie settings in your browser, but disabling them may affect site performance.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under 16 years of age.
11. Policy Updates
We may update this Privacy Policy periodically. Significant changes will be announced on our website.
12. Contact Us
KDC AI
📍 Melbourne, Victoria Australia
🌐 www.kdcai.com.au
